Dumpster Rental Terms and Conditions

We appreciate your choosing Big Box Disposal, Inc. for your dumpster rental needs. Please review the following terms and conditions to ensure a smooth and efficient rental experience:
1. Delivery Guidelines
  • Ensure ample space for the dumpster on the scheduled delivery date, with all vehicles moved away from the requested drop location.
  • Additional permit charges may apply if the dumpster cannot be dropped in the customer-specified location and needs to be placed on the street, depending on the location.
  • A $100 trip charge will be incurred if the dumpster cannot be dropped off.
2. Pick-Up Guidelines
  • Do not overfill the dumpster beyond the height of its walls on the scheduled pick-up date.
  • Ensure the dumpster is not blocked by vehicles or debris to facilitate safe removal.
  • If the dumpster cannot be safely removed, a $100 trip charge (plus a $25/day extension fee) will apply.
3. Weight Limit
  • Anything exceeding the listed weight limit will be charged at $75 per ton.
  • Dumpsters cannot be filled more than 12 tons.
  • Customers agree to pay all overweight fees as per their dumpster’s dump ticket.
 4. Prohibited Materials
  • The following items are prohibited in the dumpster:
  • Dirt, rock, gravel, concrete, sod, concrete, brick, cinder blocks, asphalt (unless it is in a 10yd dumpster rented for specifically these materials ONLY. $100 separating fee if these materials are mixed in with garbage/C&D, unless previously approved).
  • Wet paint, food items, car batteries, hazardous materials.
  • Bushes, branches, tree limbs, logs (unless specifically noted and previously approved; these items cannot be mixed with garbage)
5. Additional Charges
  • $25 charge per mattress.
  • $25 charge per tire.
  • $25 surcharge if the dumpster contains roofing materials/shingles.
6. Appliance Disposal
If disposing of a refrigerator, ensure it is emptied, and the doors are removed. Other appliances are permitted.
7. Liability for Damage
Big Box Disposal, Inc. is not responsible for any damage to driveways resulting from the placement or removal of the dumpster.
8. Extension Provision
  • The dumpster rental can be extended for $25 per day.
  • Customers must call by 4 pm the day before their scheduled pick-up date to request an extension; otherwise, an extension cannot be guaranteed.
9. Prohibited Use of Third Party Trash Compaction
Use of third party trash compaction services to compact the debris inside the dumpsters is prohibited and will result in a $300 fine plus any additional repair charges due to damage to the dumpster from the compaction machine.
10. Cancelation Policy
Cancellations made prior to 12:00 PM the day before the scheduled delivery will receive a full refund. Cancellations made after 12:00 PM the day before the scheduled delivery will receive a credit on their account for a future order.
11. Contact Information
For any questions or concerns, please contact us at (815) 838-2800.
Thank you for choosing Big Box Disposal. We look forward to providing you with reliable and efficient dumpster rental services.