Why use Big Box Disposal?
When you rent a dumpster from us, you’ll save time and money. We provide property owners, contractors and business owners with quick and courteous dumpster rental services at low, flat-rate prices. To learn more, call us at 1-815-838-2800.

What dumpster sizes do you offer?
We offer four sizes for residential, construction and commercial uses 10 yard, 16 yard, 20 yard and 30 yard.

How do I know what size dumpster to rent?
Call us up to discuss your project, and our customer service team can help you choose the best dumpster for the job.

How much does a dumpster cost?
The cost of a dumpster is made up of several factors: the size of the dumpster, the weight of the debris, the length of the rental period and local taxes and fees. This means that the exact price of a dumpster varies according to location and the specifics of your order. No matter where you’re located or how much you’re disposing of, we offer simple flat-rate pricing on all of our dumpster sizes, so you’ll always know the full price up front. Also, keep in mind that each dumpster has a weight limit. These limits allow for a lot of weight but if you should go above the limit, there is an extra charge.

How do I rent a dumpster?
All it takes is a quick phone call. Our customer service representatives will help you choose a dumpster size and set up your order within minutes.

What types of payments are accepted?
Big Box Disposal accepts the following credit cards: American Express, Discover, MasterCard and Visa.

How do I pay for my order?
Big Box Disposal accepts the following credit cards: American Express, Discover, MasterCard and Visa.

Do you offer discounts on dumpster rentals?
We offer regular deals for our dumpster rentals.

When will my dumpster be delivered?
Our deliveries generally take place between 6 a.m. – 6 p.m., Monday through Friday, but this can vary based on the current schedule and availability. Please contact the team member who set up your order if you have any additional questions regarding your delivery. Dumpsters can be delivered on Saturday and Sunday for an extra charge.

Do I need to be home when it’s delivered?
There’s no need to be present for delivery or pickup. On delivery and pickup day, just make sure the area where you want the dumpster placed is clear and not blocked by cars or anything else that may prevent us from accessing the spot. Please also be sure the dumpster is loaded properly, with nothing sticking up over the top or hanging over the sides.

Can a dumpster sit on an incline?
If the ground is even and the slope is less than a 15 percent grade, we can generally place a dumpster on an incline. A good test is whether a parking brake is needed for vehicles on your driveway: if a parking brake is needed, we cannot place a dumpster there. Be aware that it is always up to the driver’s discretion to determine whether your driveway presents a safety hazard.

How much space is needed?
Our delivery trucks need roughly 60 feet in a straight line leading up to the spot where you want the dumpster placed, with at least 10.5 feet in width. We also need at least 23 feet of overhead clearance to raise the back of the truck and roll off the dumpster.

What if I need a dumpster long term?
Give us a call. We can work out a price and duration of rental for longer term needs.

Will my dumpster have a weight limit?
Each box comes with its own weight limit based on size.

What if I need additional dumpsters?
Call to remove the full dumpster and we will replace with an empty dumpster.

What can’t be placed in my dumpster?
No hazardous material which include tires, oil, gas, or flammable solvents.

Will my dumpster have a door?
Most of our dumpsters feature a door that can be opened to carry in items that are too large to toss over the side. The door is located on the end that rolls off the truck first. You’ll need at least eight feet of space in front of the dumpster to open the door completely.

What is the best way to load my dumpster?
It’s best to load a dumpster as evenly as possible. This will allow you to fit more debris inside and help to ensure you don’t overload the dumpster. It’s also important to make sure that no items hang over the side or stick up over the top of the container, since this can make it dangerous for the hauler to pick up the dumpster. Please note that you may be charged an additional fee if your container is overfilled.

Do I need a permit?
You will need to contact your municipality to see if you need a permit for your dumpster.

Who do I call to pick up my dumpster?
Our dumpsters have a standard rental period for each box so they are scheduled automatically for pickup but if you want it picked up sooner, give us a call at 815-838-2800 or text us at 312-699-4000.

Can I place the dumpster on the street?
You will need to contact your municipality to see what they allow and if it requires a permit.

Will the dumpster damage my driveway or lawn?
We use extreme caution when placing the dumpster and suggest that the home owner place 2 x 4 on the driveway to place the dumpster to further safeguard the driveway.

Can I throw old tires in the dumpster?
No. It’s an environmental hazard as well as illegal. Additional fee and fines will be assessed.